Privacy Policy
WK Detailing respects your privacy. This notice explains what information this website uses, why it is used and the choices available to you.
Who is responsible for your information
WK Detailing, Birmingham Rd, Langley Farm, Behind Mini Garage, Stratford upon Avon, CV37 0RN, is responsible for personal information submitted through this website.
Information collected through enquiries
When you send an enquiry, we may collect your name, phone number, email address, vehicle details, preferred date and message. Please do not send payment-card details or other unnecessary sensitive information through the form.
How enquiry information is used
We use enquiry details to reply, discuss the requested service, prepare a quotation, arrange a booking and keep appropriate customer and business records. The legal basis is taking steps at your request before a possible contract, performing a booking or contract, and our legitimate interests in handling genuine customer enquiries and maintaining basic business records.
Optional Google Analytics
Google Analytics is optional on this website. Analytics is not loaded until you choose “Allow analytics”. If allowed, it helps us understand which pages are visited and how the website is used. Advertising storage, advertising personalisation and Google advertising signals remain disabled by this website configuration.
Your analytics preference is stored in your browser using local storage so the website can remember your choice. You can reopen “Analytics settings” in the footer at any time and reject or allow analytics. Rejecting analytics does not prevent you from using the website or sending an enquiry.
Cookies, local storage and third-party services
If analytics is allowed, Google may use cookies or similar browser storage to provide the Analytics service. Google and our website-hosting or email providers may process limited information only where needed to operate the website, deliver enquiries and provide the analytics service you selected. We do not sell personal information.
How long information is kept
Enquiry and booking information is kept only for as long as reasonably needed for customer communication, service records, accounting, legal obligations and basic business administration. Analytics data is retained according to the configured Google Analytics retention settings and is deleted or aggregated when no longer needed.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, objection or a copy of information you provided. You may also withdraw analytics consent at any time through the footer settings. Some information may need to be retained where required by law or for legitimate business records.
Complaints
Please contact WK Detailing first so we can try to resolve any concern. You also have the right to complain to the UK Information Commissioner’s Office.
Contact
Email: wkdetailing17@gmail.com
Last updated: 28 July 2026.